Information we collect
Dreamer collects the information needed to provide account, baby profile, sleep tracking, activity logging, subscription, and support features.
- Account information such as name, email address, authentication identifiers, and selected app settings.
- Baby profile information such as name, birthdate, optional photo, height, weight, and sleep routine settings.
- Sleep and activity information such as naps, overnight sleep, feeding, diaper, medicine, growth, doctor visit, custom activity, notes, and timestamps.
- Subscription information from App Store, Google Play, and RevenueCat, such as product, entitlement, renewal, cancellation, and transaction state.
- Technical and product-interaction information needed for app functionality, security, diagnostics, notification delivery, and privacy-masked session replay. Session replay masks text, text inputs, images, and system views and does not capture logs or network telemetry. For website analytics, we derive approximate country, region, and city from the request IP address; we do not store the raw IP address, coordinates, or postal code.
How we use information
- To operate Dreamer, sync your data, and show sleep and activity history.
- To personalize sleep insights, reminders, schedules, courses, and app preferences.
- To manage authentication, caregiver sharing, subscriptions, customer support, fraud prevention, and account deletion.
- To improve reliability, troubleshoot issues, and comply with legal or store requirements.
Sharing
We do not sell personal information. The Dreamer app does not use personal information for cross-app or cross-site tracking. On the web quiz, Google Analytics, Meta Pixel, and Meta Conversions API are optional and are used only after consent. They may process device, browser, campaign, and interaction data for measurement. After a purchase, Meta may receive a cryptographically hashed email address for conversion matching. Quiz answers, baby names, and birth dates are not sent to these providers. Other sharing is limited to providers needed to run Dreamer or when required by law.
App store refund reviews
When you request a refund from Apple or Google, RevenueCat may respond on Dreamer's behalf with limited purchase-review information. This can include whether the purchase appears in RevenueCat, whether sample or trial content was offered, and Dreamer's refund preference when a matching policy applies. RevenueCat does not send your baby profile, sleep records, activity logs, notes, health information, or per-transaction usage events for this purpose. Apple or Google makes the final refund decision.
Storage and security
Dreamer stores account and app data using Supabase, subscription data through RevenueCat and the applicable app store, and app analytics and diagnostics data through Firebase and PostHog. Optional web quiz marketing analytics use Google Analytics and Meta Pixel only after consent. We use reasonable administrative, technical, and organizational measures to protect information, but no system can be guaranteed perfectly secure.
Children's privacy
Dreamer is intended for parents and caregivers. The app stores baby-care information entered by adults. It is not intended for direct use by children.
Your choices
- You can update account and baby profile information in the app.
- You can delete your account in Settings > Account Settings > Delete Account.
- You can request account deletion from the web account deletion page if you no longer have access to the app.
- You can cancel paid subscriptions through App Store or Google Play subscription settings.
- You can contact support@dreamer.care before requesting a refund if you do not want Dreamer to send refund-review information for your account.
- You can accept or decline optional marketing analytics in the web quiz and change that choice from its Privacy control.
Account deletion
Deleting your account removes your profile, baby profiles, photos, sleep and activity logs, settings, and local app data. Store subscriptions must be canceled separately through App Store or Google Play because deleting an app account does not automatically cancel store billing.
Contact
For privacy questions or requests, email support@dreamer.care.